Privacy Policy and Legal Notice — DIRETSO.nl

Last updated: 08/12/2025

1. Website Owner (Legal Identification)

In compliance with European legislation, the owner of this website is:

DIRETSO
Registered in The Hague, The Netherlands
Email: info@diretso.com
Phone: +31 6 22902282
Website: https://diretso.nl

This information is provided in accordance with EU requirements on company identification for commercial websites.

2. Data Controller

For the purposes of the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), the Data Controller for all personal data collected through this website is:

DIRETSO
Email: info@diretso.com

3. Personal Data Collected

We only collect the minimum personal data necessary to operate our services:

Data provided by the user:

• Name

• Email address

• Phone number

• Any information submitted through contact or quotation forms

Data collected automatically:

• IP address

• Browser and device information

• Cookies (see Section 6)

We do not collect sensitive personal data.

4. Purpose and Legal Basis of Processing

Your data is processed only for:

1. Responding to enquiries and preparing quotations
   Legal basis: Article 6(1)(b) GDPR – performance of a contract or steps prior to entering a contract.

2. Administrative and legal obligations
   Legal basis: Article 6(1)(c) GDPR – legal obligation.

3. Website security and analytics
   Legal basis: Article 6(1)(f) GDPR – legitimate interest (security, improvement of service).

4. Marketing communication (optional)
   Only when you give explicit consent.
   Legal basis: Article 6(1)(a) GDPR.

We do not use your data for profiling or automated decision-making.

5. Data Retention

Your data is stored only for the time necessary for each purpose:

• Enquiries and quotations: up to 12 months

• Contractual and invoicing information: 7 years (legal requirement)

• Cookies: according to their technical duration

• Marketing (newsletter): until consent is withdrawn

6. Cookies (Mandatory ePrivacy Notice)

This website uses essential cookies for correct operation and may use analytical cookies only with your consent.

Types of cookies:

• Essential cookies – required for basic website functions; do not require consent.

• Analytical cookies (e.g., Google Analytics) – activated only if you accept them.

• Functional/marketing cookies – used only when consent is given.

Upon your first visit, a banner allows you to accept, reject or configure these cookies.
You can modify your consent at any time.

7. Data Sharing

We do not sell personal data.

Data may be shared only with:

• Hosting and email service providers

• Analytics providers (if consent is given)

• Logistics or administrative partners when required for an order

• Authorities, if legally required

Any international transfers outside the EU follow GDPR mechanisms (Standard Contractual Clauses).

8. Your GDPR Rights

You may exercise the following rights at any time:

• Access to your personal data

• Rectification of inaccurate data

• Erasure (“right to be forgotten”)

• Restriction of processing

• Data portability

• Objection to processing

• Withdrawal of consent

To exercise your rights, contact: info@diretso.com

You may also lodge a complaint with the Dutch supervisory authority: Autoriteit Persoonsgegevens.

9. Security Measures

We apply appropriate technical and organisational measures to protect personal data, including:

• Encrypted HTTPS communication

• Secure servers

• Access control for authorised personnel only

Although no online system is 100% secure, we follow industry standards to minimise risk.

10. External Links

This website may contain links to external websites. We are not responsible for their content or privacy practices.

11. Changes to This Policy

This page may be updated to comply with legal requirements or operational changes. The latest version will always be displayed on this page.

12. Contact

For any questions regarding this legal notice or the use of your personal data:

DIRETSO
Email: info@diretso.com
Phone: +31 6 22902282